FAQs

We offer a wide range of customizable gifts, including customizable mugs, tumblers, trendy gadgets, apparels and more. Please have a look on our website product catalogue to see several exciting products.

You can customize your gift by selecting your desired product and uploading your design or text on our product pages. We also offer design assistance if you need help creating the perfect look for your gift.

We strongly recommend to use jpeg or png for better print resolution. Please ensure your design has high resolution (300 DPI) for the best results.

Production time typically takes 1-2 business days, depending on the complexity and quantity of your order.

Yes, we specialize in bulk orders for corporate gifts! Whether you need custom-printed mugs for your team or personalized items for an event, we can accommodate large orders at competitive prices. Contact us for a custom quote.

Absolutely! You can upload your logo or text to be printed on the product of your choice. We can also help with design if you need assistance.

No minimum order applicable.

Yes! After uploading your design, you can preview it on the product to ensure it looks perfect before placing your order.

Simply select the product you want, choose your customization options, and upload your design or text. Then, add the product to your cart and proceed to checkout.

Yes, we offer gift wrapping services for most products. You can select this option during checkout.

You should receive an email every after successful check out/payment where you can track your shipment.

We are committed to providing high-quality products. If your order arrives damaged or incorrect, please contact our customer service team within 7 days of receiving your order, and we will resolve the issue by either sending a replacement or issuing a refund.

Yes, we offer international shipping to most countries. Shipping rates and delivery times will vary depending on your location.

We accept a variety of payment methods, including: Credit/Debit Cards (Visa, MasterCard), Apple Pay, Google Pay, Tabby.

We begin processing orders immediately, so changes or cancellations are not possible once the order has been confirmed. Please double-check your details before completing your purchase.

You can reach our customer support team via email at info@thegiftmenu.store or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours.